Privacy and GDPR policy

This privacy policy sets out how Transition Counselling uses and protects any information that you give us when you use this website.

Transition Counselling is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Transition Counselling may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2015.

General Data Protection Regulations

Transition Counselling collects personal data in order to contact and assess clients. This is requested prior to the confirmed booking a client’s first session.  The details collected are:

  • Name
  • Contact telephone number
  • Address
  • Email address
  • Gender
  • Date of birth
  • Relationship status
  • Occupation
  • Emergency contact details
  • Personal counselling history
  • GP details
  • Health problems and /or medications
  • Aims for counselling

At any time clients can request a copy of this information for viewing, amendment or to request permanent deletion.  This can be done by emailing:

This data is not shared with third parties, without consent, unless a safeguarding issue arises or there is a need to pass on information to legal authorities for the purposes of public protection.

This data will be deleted at the end of our work together.  However, with consent, a name and telephone number will be retained to ease any future contact.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Last revision effective: May 2018